Information
Contact info:
Company name: Luava Design
Company ID: FI26869548 (Y: 2686954-8)
Country: Finland
Owner and the craftsman: Juuso Virtanen
Email: juuso( a )luava.fi
Social media
VAT
All prices include VAT 24%.
Shipping info
I ship my products to everywhere in the world from Finland. Fixed shipping costs are:
- Finland 5,90 €
- Europe 14,90 € (~$17.5)
- Rest of the world 16,90 € (~$19.8)
Possible customs are handled locally in the destination country.
Payment methods
You can pay with PayPal, online banking solution and credit card.
Return policy
All products in Luava's online store are made to order so returning and refunding isn't a possibility if the product is in perfect condition. If the product is somehow damaged during shipping I will repair it or replace it with a new one free of charge. In this case please send me images of the damaged product via email and we'll discuss further there.
Customer information
Luava handles your personal information responsibly. They are never sent to a third party or used in any kind of funny business. If you want Luava to erase all your info you can just kindly ask for it via email (GDPR).